Brandon Ward joined the SIGMA team 6 years ago. He has moved from customer service to insides sales, and he remains deeply focused on the customer. He explains, “I’ve been working in customer service since I was 15 years old. Every job I’ve ever had has been very customer driven.” Prior to SIGMA, he worked in the aerospace industry, as well as in hardware sales and distribution, “Basically, I found stuff for customers, so the move to SIGMA was familiar territory.”
Brandon’s approach to the business is simple: “Every single customer, every single transaction, every order is different. One does not connect to the next, so the key is to build the personal relationship. I work to manage expectations, and take a very customer-centric approach.”
In his spare time, Brandon is a self-described “travel nerd.” Recent trips have involved hiking to the top of Machu Picchu, and another to Paris and London. He will be getting married later this month, and the happy couple will honeymoon in the Middle East, Germany and the French Riviera.
Brandon can be reached at bward@sigmaco.com or 800-688-6230.