Jesse Roberts became a member of the SIGMA family 14 years ago through a corporate acquisition; SIGMA purchased PCI, Jesse’s former employer. At that time, Jesse already had six years in the industry under his belt—but his career didn’t start in waterworks: “I had been working in a medical company and I got really tired of dealing with death all the time. A friend tipped me off about a job in the warehouse where he worked, and I got it. After three months, they moved me to inside sales, and that’s where I’ve been ever since.”
Jesse’s approach to customers is individual: “Every customer is different, with different needs and different challenges. I recognize that, and I try to put myself in their shoes every day.” The self-described “Loud one,” Jesse claims to be the most vocal member of his team on all matters, “I’m shouting, in a good way, whether we are joking around about sports or pushing a deadline for a customer. In terms of the SIGMA culture, it’s all about the people, there are no strangers here.” Colleagues describe Jesse as “The big, loud teddy bear,” and that seems to fit.
A born and bred Houstonian, Jesse took a brief hiatus to attend Rocky Mountain College in Billings, Montana, where he majored in Interpersonal Communication and played running back and cornerback on the football team. Both pursuits remain essential to Jesse’s daily life: “It’s all about communication. I know every member of the warehouse team. I greet them by name, and that means something. That connection establishes a rapport, and they are going to stop what they are doing to say hello, and also to help me out when my customer needs something.” As for football, Jesse confesses to being a bit obsessed with Madden PlayStation: “I play every day.” With his remaining free time, he admits to being a terrible golfer and has just started playing paint ball.
Jesse can be reached at jr3@sigmaco.com.
We salute Jesse for his productive and spirited tenure at SIGMA and wish him continued success.