SIGMA Optimizes Management Structure

By Greg Fox, Vice President of Sales

SIGMA is pleased to announce a management restructuring plan that will allow for more direct communication, strategic decision making, and support of territory sales teams. This is all designed to serve our customers more effectively.

The biggest change to the current system will be that SIGMA has eliminated the position of Regional Manager within its Waterworks Division. In its place, SIGMA’s team of largely direct Territory Sales Managers and a few Manufacturer’s Reps will report directly to SIGMA’s National Sales Management team of Joe Webb and myself. Larry Rybacki will continue in his role of President of SIGMA with direct oversight of the sales organization. In some instances, SIGMA’s TSMs will report to Area Sales Managers that have responsibility for larger markets.

In today’s age of video calls, text messages, emails and, of course, direct personal phone calls, we believe this structure will strengthen our focus on sales, service, and most importantly, our customers. The intention is designed to empower Territory Sales Managers in their markets. This streamlined sales team will be closely supported by a National Product Manager for each product group to ensure sufficient expertise and administration across all product lines.

We plan to similarly enhance our OEM unit, through improved efforts on both new business development and existing business.

To complement our strong sales team, we have strengthened the diverse and independent regional management of our warehouses. As such, we have formally created the position of Branch Manager with direct responsibility for both the Operational team and Inside Sales Organization at each regional warehouse. Congratulations to the following newly named Branch Managers:

  • Charlie Kyle, Chicago, IL (Team Leader)
  • Jim Stohr, Houston, TX
  • Jeff Fox, Alexander City, AL
  • Susan Van Hook, Cream Ridge, NJ
  • Dana Wax, Ontario, CA
  • Paul Brunelle, Edmonton, Alberta, Canada

This team will include representation from Joe Webb and myself, with oversight from the senior management team as needed.

We are also significantly strengthening our operational management effort, with special attention to improving the availability, control, and accuracy of inventory. To help us achieve these goals, we congratulate Mike Walsh on his new role as National Inventory Manager. Mike will work closely with the Inventory Procurement Group team, under Chairman Victor Pais’s guidance.

These changes are effective as of January 1, 2021, and as they are implemented, we look forward to greater efficiency, direct communication, and support for our sales teams and our customers.